856 333-378401 What are the qualifications of your virtual assistant?
Virtual assistant most commonly known as VA comes with diversified qualifications as per the requirments and with a wide range of skillsets. They can manage anything that can be done over the phone and the internet. Some of the most common tasks that our VAs help our clients with include:
- Data entry
- Web research
- Invoicing help
- Payroll processing
- Email management
- Updating websites, MS Office help
(Word, Excel, and PowerPoint) - Making/ receiving phone calls
- Real estate support (short sales, loss mitigation, uploading MLS info to various websites)
- Social networking (Twitter, Facebook, LinkedIn), etc
02Should I be assigned a dedicated Virtual Assistant?
Yes, you will be assigned a dedicated virtual assistant. All our VAs are equally trained, but should you have any specific requirements, you can brief him/her.
03Can I cancel my virtual assistant service subscription at any time?
Yes, you are free to upgrade, downgrade, or cancel your virtual assistant service subscription with no obligations. Just send us an email at assistme@247virtualassistant.com, and we will process your request in no time.
04How do I keep track of my virtual assistant service hours utilization?
You will receive a task report every day. You will also be provided a login credentials to our admin portal, where you can generate a daily, weekly, or monthly task report to see how the hours are utilized.
05Is there any one-time registration fee?
No, there is no one time registration or processing charges of any kind when you sign up for our virtual assistant services. You only pay the subscription charges as per the plan you choose.
06Where are 247 Virtual Assistant service's office located?
We have two offices- One in Cinnaminson, NJ USA, and our offshore office is in India. Our US office handles all our sales and marketing, and our online assistants are working from our office in India.
07How can I contact the virtual assistant assigned to me?
You can get in touch with them any time you need assistance. You will be provided with the direct email id and US phone number (VOIP) to get connected with your assigned virtual assistant.
08Is there any hourly rate for the virtual assistant services I want to avail?
Yes, we do provide virtual assistant services in an hourly rate. The rate for hourly services is $15 per hour. However, we encourage our clients to take advantage of our monthly plans with hourly rates as low as $15 per hour, yet your wish is our command.
09 I have exhausted all my allotted hours. What happens next?
You don't need to worry at all. The virtual assistant assigned to you will notify you if you are about to go over your hours. You can buy additional hours at $15 per hour, or you can just ask your virtual assistant to renew your account when you go over, regardless of your renewal date.
10Is my information safe with you?
We use SHA-256 With RSA SSL encryption to make sure your data stays safe and protected. Our virtual assistants cannot access any of your personal information that you have provided in the 24/7 Virtual Assistant portal.
11What happens to my virtual assistant subscription hours if I don't use them all in a month?
We are eager to see you grow with us by working together. Hence we follow a rollover of 25% of the unused hours to the next month.
12If I want to unsubscribe from the virtual assistant subscription, what should I do?
The complete power of subscription and unsubscribing is with youself. You can unsubscribe anytime by emailing or calling us before your next billing cycle begins.
13Can I share my virtual assistant subscription plan with my friends?
Yes you can. Our business plans are configured to allow multiple users to be set up in a single virtual assistant subscription, but within the allotted monthly hours in the plan.
14I have more questions that are not covered in the FAQ, how can I get clarity on those?.
You can always write to us at assistme@247virtualassistants.com
15Where are 247 Virtual Assistants' offices located?
We have two offices, One in Cinnaminson, NJ, USA, and another offshore office in India. Our US office handles all our sales and marketing, and our online assistants are working from our Indian office.